Refund policy

Thank you so much for supporting BrokenxPalette! Each Item is created and packaged with care.

Due to the nature of our products, all sales are final. We do not accept returns or exchanges.

However, if your order arrives damaged or if you receive the wrong item, please don't worry. We're here to help!

Damaged or Incorrect Items:

* Contact us within 5 days of delivery

*Include your order number and clear photos of the issue

*We will gladly offer a replacement or a refund

Please Note:

*Items must be unused and in their original condition

*We are not responsible for damages caused after delivery or by improper handling

*Minor variations in color or design may occur due to screen differences or handmade details

 

If you have any questions before placing your order, feel free to reach out. We are always happy to help!

Thank you for supporting small art and handmade creations.