Shipping policy

Shipping Policy - BrokenxPalette

Thank you so much for your support. Each order is carefully prepared with love and attention to detail.

Processing Time: Orders are processed within 3-7 business days (excluding weekends and holidays). Please note that processing times may vary during busy periods, such as shop updates or sales.

Shipping Time: Shipping times vary depending on your location and the carrier. Once your order has been shipped, you will receive a tracking number via email.

Shipping Carriers: We primarily ship through trusted carriers such as USPS, UPS, or DHL. Shipping rates are calculated at checkout.

One-of-a-kind & Fragile Items: Some items may require special packaging to ensure safe delivery. These orders may have slightly longer processing times.

Lost or Delayed Packages: BrokenxPalette is not responsible for delays caused by the shipping carrier. If your package is significantly delayed or appears lost, please contact the carrier directly using your tracking number. If you need assistance, feel free to reach out, and we will do our best to help.

Incorrect Addresses: Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

If you have any questions about your order, don't hesitate to contact us.

Thank you for supporting small, handmade art.